Your questions? Our answers.

Have any questions on
Chinology Mask?

You can use the mask up to 10 times.
Thanks to its resealable pouch, it will remain fresh and effective just like the first uses.

The Chinology brand

We ship all orders within 24 hours.

The delivery time ranges from 3 to 10 days, depending on the geographical area.

If your order is delayed, you can contact us at our email address info@us-chinology.com
You can reach us at our email address info@us-chinology.com.

We respond within a maximum of 24 hours (except on weekends), and we will find a solution together for your request.
YES, all returns are free.

If you are not satisfied and wish to return the product within 30 days following your delivery (not your order), you can simply send us an email and we will issue a refund.
We accept credit cards: Amex, Visa, and Mastercard.

You can also pay with your ShopPay account.

For security reasons, we now refuse payments via PayPal.
Yes, all our products are cruelty free.